The Technical Application Consultant serves as the technical expert for HARTING products and solutions, helping customers and sales teams identify application requirements, develop customer-focused solutions, and resolve technical challenges. The role combines technical consulting, solution development, and market development activities to support sustainable business growth and strengthen HARTING's market position.

The primary mission of this role is to understand customer needs, develop value-added technical solutions, resolve complex technical issues, and support sustainable business growth through close collaboration with customers, sales teams, and Headquarters.

Key Responsibilities :

1. Technical Consulting & Solution Development (Primary Responsibility)

• Understand customer applications, technical requirements, and business challenges through direct customer engagement.
• Provide application consulting and technical expertise across the HARTING product portfolio.
• Develop and propose customer-focused solutions utilizing HARTING products, technologies, and services.
• Support design-in activities and identify opportunities for customized solutions and new business development.
• Collaborate closely with Headquarters, Product Management, Engineering, and Sales teams to develop and implement the most suitable solutions.
• Act as a trusted technical advisor to customers, supporting long-term business growth and customer satisfaction.

2. Product Issue Resolution & Technical Coordination

• Visit customer sites to investigate, analyze, and resolve product, application, and quality-related issues.
• Lead technical problem-solving activities through close coordination with Headquarters and cross-functional teams.
• Serve as the primary technical interface between customers, Sales, and Headquarters.
• Ensure timely issue resolution and effective follow-up communication.
• Drive continuous product improvement by providing customer feedback, application insights, and field observations to Headquarters.

3. Product Marketing, Market Development & Sales Enablement

• Introduce and promote new products, technologies, and solutions to customers, channel partners, and internal sales teams.
• Deliver technical training, product presentations, demonstrations, workshops, and TechDay events.
• Conduct market, customer, industry, and competitor analysis to identify growth opportunities and emerging trends.
• Support product launches, market development initiatives, and business growth activities.
• Provide market intelligence and customer feedback to Headquarters and Global Business Units.
• Support the continuous development of sales and technical teams through knowledge sharing and technical guidance.

Qualifications:

• Bachelor's degree in a relevant field (e.g., Engineering, Business, Marketing, or Information Technology), or equivalent professional/specialized training 
• Note: Extensive relevant experience and demonstrated expertise may be considered in lieu of a formal degree 
• Minimum 3 years of hands-on experience in application engineering or technical sales support 
• Strong understanding of industrial connectivity, automation, or related technical markets, including industry trends, standards, and customer applications 
• Experience with CRM systems, digital configurators, and online support platforms
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Word, Teams, and Outlook) for documentation, presentations, and collaboration 
• Ability to rapidly develop deep product expertise and translate it into clear customer value 
• Customer-oriented and consultative mindset, with the ability to understand customer needs and provide tailored technical solutions 
• Ability to develop and execute market-oriented strategies for product positioning and customer engagement within industrial B2B environments 
• Ability to collaborate effectively across local and regional cross-functional teams, including Sales, Engineering, and Marketing 
• Excellent communication skills in both English and Japanese (verbal and written), able to engage technical and non-technical audiences alike