Job Title: Quality Engineer
Reports To: Quality Manager
Functional Objectives:
1.Propose and implement quality systems.
2.Identify technical issues, determine root causes, and implement effective solutions.
3.Ensure continuity and compliance with the Quality Management System.
Responsibilities
-Support HARTING Mexico Manufacturing in ensuring that manufactured and shipped products meet quality standards and customer requirements.
-Ensure quality performance related to customers, processes, products, and suppliers.
-Maintain key plant performance indicators and monitor progress, implementing corrective actions when targets are not achieved.
-Generate and analyze trend charts to review customer complaints and in-process defects.
-Ensure the proper use of measuring instruments, complying with quality standards and utilizing calibrated measurement equipment.
-Manage the calibration plan for measuring and testing equipment according to manufacturer and/or customer specifications.
-Interpret customer drawings to ensure compliance with product quality requirements.
-Identify Critical-to-Quality (CTQ) characteristics within processes and ensure they are properly controlled.
-Manage, coordinate, and ensure containment actions when customer complaints are received.
-Communicate quality alerts to all relevant personnel within the plant and coordinate root-cause analysis meetings with cross-functional teams.
-Review, analyze, and approve containment and corrective actions to eliminate defects and prevent recurrence.
-Monitor the effectiveness of actions taken in response to customer complaints, applying 8D problem-solving methodologies to resolve issues.
-Support operational personnel and manage their activities to ensure compliance with organizational objectives.
-Assist in resolving problems, conflicts, and interpersonal issues in coordination with Quality Technicians to ensure effective communication within the team.
-Manage internal and external audits to ensure all HARTING processes comply with applicable quality standards.
-Validate inspections performed on incoming raw materials and related documentation.
-Validate in-process inspections and associated documentation.
-Manage process and/or product change control activities.
-Administer process deviations and ensure compliance with approved deviation requirements.
-Create, modify, and update quality documentation for processes and the Quality Management System, including Control Plans, Incoming/Process/Final Inspection Cards, Corrective Actions, and Quality Procedures.
-Ensure and audit compliance with Control Plans on production lines, including inspection frequencies and sample sizes.
-Maintain and update Control Plans after customer complaints, working with cross-functional teams in alignment with updated failure modes identified in the PFMEA.
-Train personnel to ensure compliance with IPC-A-610 and IPC-A-620 standards during product inspections.
-Create limit samples defining acceptance and rejection criteria for quality defects, from NPI trial runs through mass production.
-Support all phases of project launches, including feasibility studies, selection of measuring equipment, staffing requirements, fixture selection, interpretation of customer requirements, product validation, and reporting Safe Launch results.
-Develop support documentation for production lines, such as Visual Aids, and create physical reference samples to define defect acceptance/rejection criteria while ensuring their preservation and maintenance.
-Perform required transactions within the SAP system.
-Manage and supervise the work of Quality Technicians and Quality Inspectors on the production floor.
-Plan, coordinate, and administer onboarding and training programs for newly hired Quality Technicians and Inspectors.
-Balance production lines with quality personnel resources to achieve established takt time requirements.
-Enforce the rule: "If a defect or nonconformity is detected three consecutive times or five times within one hour on a serial production line, the process must be stopped by Quality until the nonconformity is resolved."
-Participate proactively in HARlis continuous improvement initiatives and idea generation.
-Follow up on and ensure completion of HARlis activities.
-Understand and support the Quality Policy and Quality Objectives.
-Perform duties and responsibilities in accordance with the documented Quality Management System.
-Recommend and implement improvements to activities and processes within the Quality Management System.
The responsibilities listed above are illustrative and not intended to be all-inclusive.
Education and Professional Knowledge
-Bachelor's degree in Industrial Engineering, Mechatronics Engineering, Electronics Engineering, or a related field.
-Minimum of 3 years of experience in quality management within a manufacturing environment.
Required Functional, Technical, and Individual Competencies
-Knowledge and application of IATF 16949:2016, ISO 9001:2015, ISO 14001, IPC-A-610, IPC-A-620, and/or other standards or certifications related to the quality of products manufactured by HARTING.
-Lean Manufacturing knowledge and application.
-Proficiency in quality tools and measurement instruments.
-Knowledge of metrology principles and practices.
-Understanding of inspection techniques and methodologies.
-Core Tools knowledge (APQP, PPAP, FMEA, MSA, SPC).
-Ability to audit internal systems, identify issues, and recommend solutions.
-Knowledge of technical documentation.
-Advanced English proficiency.
-Effective communication, leadership, and strong interpersonal skills for teamwork.
-Sound decision-making and problem-solving abilities.
-Strong sense of urgency and results-oriented mindset.
-Analytical thinking and attention to detail.
-Process innovation capability.
-High ethical standards.
-Ability to design and manage efficient and sustainable processes.
-Commitment to environmental responsibility and corporate social responsibility.
It would be a distinct advantage if the job holder has previous experience in:
-Project Management.