Job Description
Senior Dynamics 365 CRM Developer
Position type:  Full-time
Type of contract:  Permanent

HARTING stands for strong connections – across the globe. As one of the leading international suppliers of industrial connectivity, we are connecting customers to their digital future. And as an employer? We connect around 6,000 people at our headquarter in Espelkamp and at locations worldwide. Here you’ll find great colleagues, as well as ever new opportunities and innovations revolving around IoT and artificial intelligence. In everything we do, we remain true to our roots: as a regionally connected family business that always stays firmly grounded in spite of our stellar high-tech. Here’s to your unique future with us: Yours!

Key Responsibilities

  • Develop and customize Dynamics 365 Customer Service
  • Configure and extend Model-Driven Apps, forms, dashboards, business rules, and Dataverse components
  • Support digital contact center and omnichannel scenarios (chat, email, voice, case management)
  • Develop server-side components with C#/.NET (plugins, Azure Functions, custom workflows)
  • Create and maintain client-side customizations with JavaScript in the Unified Interface
  • Design integrations with enterprise systems via APIs, Azure Integration Services, and Power Platform
  • Automate business processes with Power Automate
  • Translate business requirements into scalable technical solutions
  • Conduct code reviews and promote development best practices
  • Contribute to ALM, CI/CD, and release management processes
  • Optional: Support Dynamics 365 Marketing and Customer Insights initiatives

Required Qualifications

  • 5+ years of hands-on experience with Dynamics 365 Customer Engagement (CE)
  • Strong experience with Dynamics 365 Customer Service, Dataverse, and Model-Driven Apps
  • Server-side development with C#/.NET and client-side with JavaScript
  • Experience with Power Platform (Power Automate and Model-Driven Apps required; Power Apps/Power BI preferred)
  • Integration of Dynamics 365 with APIs and external systems
  • Experience in Agile environments
  • Professional proficiency in English (spoken and written)
  • Ability to work across global, cross-functional teams

Preferred Qualifications

  • Azure DevOps, Git, CI/CD pipelines, and ALM for Dynamics 365/Power Platform
  • AI-powered service solutions
  • Dynamics 365 Omnichannel for Customer Service
  • Azure Functions, Logic Apps, and cloud-based architectures
  • Microsoft Dynamics 365 / Power Platform certifications
  • Experience in global enterprise environments

Why Join Us?

  • Global impact on customer service solutions
  • Modern stack: Dynamics 365, Azure, Power Platform, and AI
  • Collaborate with international teams
  • Continuous investment in learning and certifications

 

Tags

Dynamics 365 · Dynamics CRM · Customer Service · Dataverse · Power Platform · Power Automate · Model-Driven Apps · C# · .NET · JavaScript · Azure Functions · Azure Integration Services · Omnichannel · Digital Contact Center · CRM Developer · Power Apps · Power BI · CI/CD · ALM · Agile · AI Customer Engagement

 
Benefits:  Team work (NAZHA)
Information at a Glance
Recruiter Photo: 
Contact person:  Hector Montemayor
Company Code:  HARTING México S.A. de C.V.
Recruiter phone: 
LinkedIn URL Recruiter:  https://www.linkedin.com/in/hector-montemayor-3475a8a3/?skipRedirect=true
Job Location (Short):  Mexico City, Mexico
Region:  Mexico
Position area:  IT / Digitalization
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