Help shape how a global industrial connectivity leader wins and serves its customers.
HARTING is a family-owned technology group founded in 1945 and headquartered in Espelkamp, Germany, and one of the world's leading providers of industrial connectivity solutions. With around 6,000 employees and its own sales companies and production plants worldwide, the group is growing strongly, driven among others by its investment in the data centre market. We are building a new Tech Hub in Barcelona that will serve the whole HARTING group globally, and we are looking for the founding members of its IT Business Domains team.
The role
As IT Business Domain Partner Sales & Marketing, you will be the business's single point of contact in IT for sales, marketing, pricing, customer service and eCommerce. You don't take orders, you shape demand. You understand the business well enough to anticipate what it needs, turn requests into well-founded initiatives, help leaders make the trade-offs, and make sure the promised value is delivered. Our Project Management hub and technology teams handle delivery; you own the what and the why.
What you will do
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Own the roadmap for CRM, CPQ, marketing automation, eCommerce, customer service, SAP Sales and customer analytics.
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Improve lead-to-order and quote-to-cash end to end, from opportunity and CPQ quote to SAP order, pricing and billing.
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Drive digital customer experience, omni-channel engagement and the web landscape (CMS, DAM, PIM).
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Use analytics and process mining to find where commercial processes can improve.
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Run the domain committee where business leaders prioritise, and harmonise customer master data globally.
What you bring
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10+ years at the intersection of business and IT, with deep functional knowledge of sales, marketing and customer service.
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Experience as an IT Business Partner, BRM or Domain Lead in a large international company, and/or as a functional consultant at a leading tech consultancy (Big Four). Ideally both.
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Strong end-to-end understanding of sales, marketing and customer service processes in B2B.
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Experience with SAP SD, CRM (e.g. Salesforce, SAP Sales Cloud, Dynamics) and CPQ, plus eCommerce and digital marketing.
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You know how to write a blueprint, challenge a request and say no constructively.
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Fluent English. German is a strong plus.
Nice to have: SAP Signavio / process mining, PIM / DAM / CMS, B2B industrial go-to-market.
Why join us
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You join as a founding member of a new global Tech Hub, and you help shape how it works.
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You get a real seat at the table with business leaders across an international group.
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You work for a family-owned company that invests for the long term.
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The role is international, with regular travel to our sites in Germany and Switzerland.
Location: Barcelona Tech Hub, serving HARTING worldwide, with regular travel to HARTING sites.